Live chat

Another way of helping you – live online!

At Cow & Gate, we answer thousands of questions from mums and mums-to-be every week. Live Chat is our instant one-to-one chat tool. There's no need to register or download any software. Just click below to start an instant, one-to-one, private conversation.

You’ll find our team of experienced mums, midwives and health care professionals are waiting at the other end with practical answers and friendly advice about everything to do with being and becoming a mum.

If your question is urgent or you’d rather speak to us directly, you can give us a call 24/7 on 0800 977 4000 and we’ll do whatever we can to help.

The Cow & Gate Careline is a service for UK residents. Unfortunately we can’t offer recommendations for infant and child care outside of the UK. Please speak to your local healthcare professional if you have any questions about your baby.

Due to the bank holiday weekend our Cow and Gate Careline team will be unavailable to answer your emails, Live Chats, or Facebook queries on Monday 7th May, though our team will still be available to answer calls during this time. We apologise for any inconvenience this may cause, but don't forget, there's plenty of useful information on our website, so take a look around, you may just find the answer you are looking for. Our standard Careline services will resume again at 8am on Tuesday 8th May.