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Having a little chat with us could make a big difference!
Our team is made up of our midwife, baby feeding advisors and experienced mums, supported by nutritionists and healthcare professionals. Every year over 50,000 mums-to-be, mums and dads contact us with questions and concerns about pregnancy, labour and birth and feeding their baby. If you have a question, just get in touch - most of us are mums too so we have lots of experience to share!
Your Careline stories
Every week we help thousands of mums and dads. Here are some of their stories.
Kara's StoryRead more of Kara's Story
A little bit about us
Simply hover over the pictures to find out more about us.
Katie, midwife and mum
Having been a midwife for 8 years and a mum for 4, I've either been through it myself or know someone who has! Talking to someone who understands can be really reassuring and can help mums-to-be feel they're not alone.
Christine, pregnancy advisor and mum
When I was a midwife, I worked in both hospital and community settings, which means I've gained lots of experience in looking after women through labour, birth and beyond.
Trudy, baby care advisor and mum
I talk to mums-to-be, mums and dads with a wide range of needs. Some find it helpful to share their experiences and gain reassurance, while others are looking for a second opinion. Whatever you need, we're here to help.
Gill, baby care advisor and mum
As a mum it's great to be able to share advice with other mums-to-be. Whether you've got questions on labour and birth or preparing to hold your baby for the first time, we'll help reassure you about what to expect.
Fae, baby care advisor and mum
If you're a new mum or dad, it's natural to have lots of questions. Our team includes experienced mums like me so we have plenty of advice to share with you.
Christina, baby care advisor and mum
As a baby care advisor I'm asked a variety of questions from mums-to-be, mums and dads. Having a new baby can be overwhelming, so it's a good idea to make the most of your family and friends, and we're also here to help.
Lisa, baby care advisor and mum
Having a City and Guilds in Childcare as well as being a mum of two means I can offer mums-to-be, mums and dads sound, practical advice. Whatever's on your mind, you can talk to our team of experts about it.
Christine, baby feeding advisor and mum
I've been a Cow & Gate baby feeding advisor for over 15 years. In that time I've helped lots of mums and dads solve their feeding questions, such as how to establish a good feeding routine.
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The difference we've made
I contacted the Careline for a number of things - feeding, sleeping, weaning. The advice I got was brilliant, no matter what the problem was.
Sonya, mum of Hayley
Thank you Cow & Gate, I know you're only a phone call away if I need help and advice.
Kerri, mum of Skye
I have a number of baby books I could have referred to but found it so much more reassuring to know I was speaking to somebody.
Nicky, mum of Ted
It was nice to speak to someone who understands. I came away from my computer with a smile on my face.
It was fantastic the support I received one-to-one. It's a brilliant service where you can be answered within a few moments.
Laura, mum of Lucas
Having the Careline there made us feel like we were not alone.
Emma, mum of Sam
The Cow & Gate Careline is a service for UK residents. Unfortunately we can't offer recommendations for infant and child care outside of the UK. Please speak to your local healthcare professional if you have any questions about your baby.