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complaint x

one of the drs from the surgery rang me 2day nd said that they are not goin 2 take my complaint further because it waz an easy mistake 2 make nd kian is ok and no harm come 2 him. im disgusted that they arent bothered. i dnt know wat 2 do now xx

Posted on 12/01/2012 17:42:02

an easy mistake to make - that is not good enough, they should not be making that kind of mistake. you trust your dr to look after you and for them to do that is dreadful. i dont know what else you can do now though

Posted on 12/01/2012 18:13:13

i just feel like they dnt care about my sons welfare xx

Posted on 12/01/2012 19:26:06

to me it doesnt seem like an easy mistake - i would be so angry if it was me

Posted on 12/01/2012 20:17:12

Hi Steph, thats awful i cant believe they are so ignorant about the situation.
cant you write to the local health trust, i dont know what its called, but for instance we live in leicestershire so if my surgery didnt give me a satisfactory answer i would write to leciester health trust as they over see the leicestershire area and its gp's, i dont know what else to say other than that, sorry hun xx

Posted on 12/01/2012 20:35:16

Hi Steph I def think if your not satisfied with the dr responce, which I wouldn't be, that you write a letter of complain to your trust they cannot brush a mistake like that under the carpet. Did the Dr say they spoken to the nurse about it or just left it as it was? I think that's disgusting behaviour from your GP, you're meant ot rust these people with your health and life! Hope you get some where with it xx

Posted on 12/01/2012 20:49:42

i will write a letter to the trust. im wary of lettin kian have any more injections. im defo goin 2 change surgeries. thankyou so much xxx

Posted on 12/01/2012 20:53:23

Its the primary care trust babe then if you need to go further its parkindmtapw and health service ombudsmen on 03450154033 he is independamt from the health service. There is also icas who can help you through the complaint google them as their contact number vary depending on where you live xx good luck xx

Posted on 12/01/2012 21:50:28

That word that isn't readable and doesn't make sense should say parliamentary

Posted on 12/01/2012 21:56:06

thanks hun. how r u? luv ur pics xxx

Posted on 13/01/2012 11:48:13

yeh were all ok thanks, how are you both? xxx

Posted on 13/01/2012 13:06:52

 

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